Information about the service

Updated on June 9th 2022

1. Identification on the Service

Anyone can identify on the Service with regard to the gradual implementation of the service and varying focus groups at different stages (social and healthcare professional, high-risk individual, other citizen). The Service is personal, although (other citizen) the User can book an appointment on the service for another person from whom they have received an authorization to use the service on the other person’s behalf.

The User identifies on the service through Suomi.fi service using their personal electronic banking credentials or mobile ID. You can find more information on Suomi.fi identification here: https://www.suomi.fi/instructions-and-support/information-on-eidentification.

2. User Groups of the Service

The service is intended for the residents of Uusimaa and social and healthcare professionals working in the region of Uusimaa. Different vaccination groups will gradually receive access rights to the service. You can look up the on-going vaccination stage here: https://www.bookcovidvaccine.fi. The Service is only intended for people over the age of 16.

The User is asked to report to the Service provider immediately in case the User suspects that the Service is being used on their behalf without authorization.

3. Purpose of the Service and Its Use

The Service is intended to inform and instruct the User, as well as let the User book an appointment for a COVID-19 vaccination insofar as it is possible within the Service at any given time. The Service contains useful information regarding the COVID-19 epidemic that is targeted to the User, as well as instructions by the Finnish authority and information regarding regional vaccination points.

The service enables the User to book an appointment to a vaccination point in their municipality or the area of their employer’s organization. The Service will send a confirmation message to the User’s email and/or phone number for the appointment and a reminder as the appointment date draws closer.

The Service aims to focalise the booking service for COVID-19 vaccination based on the location of vaccination points and the quantity of available vaccines. The User’s municipality is responsible for the vaccination and its processes.

When using the Service, the User will be informed on the appropriateness of the information collected on the Service, as well as its use and storage. The User will fill in a preliminary information form when booking an appointment, which will then be stored to the COVID-19 database, which is a separate joint register controlled by the Hospital District of Helsinki and Uusimaa in accordance with the Communicable Diseases Act (1227/2016). If the User is infected by the coronavirus, the vaccination data is useful in the tracking work carried out by the infectious disease specialists. The data is not automatically transferred to any other registers, such as the patient register of hospital districts or municipalities, or any third-party registers, but the vaccination point will manually record vaccination data to each patient database in the municipality.

If the User notices any shortcomings or flaws in the accuracy of the information they have provided and added to the Service, the User is requested to notify the Service provider insofar as possible.

4. Contents of the Service and Third-Party Services

The Service may be used to share information from third-party services or links to third party services. The Service is used to share appropriate information regarding the epidemic and guide people to the websites of Finnish authorities. The Service provider is not responsible for any contents on the third-party services but aims to ensure correctness of all information.

When the User books an appointment, the Service will transfer the User’s name and social security number to the healthcare professional at the sampling point who works in a municipal or specialized healthcare unit in the region of Uusimaa, or in any other contractual subcontractor unit in the municipality.

The User may use third-party services through the links on the Service or otherwise through the Service, but in such cases, HUS is not a contracting party or otherwise responsible for any information and its implementation transferred or provided by the User or the third party.

5. Use of Personal and Other Information

The Service stores the User’s sensitive personal information under their consent. The User may enter any information they wish to the Service insofar as the Service enables it and the appointment booking for vaccination on the Service requires.

Data in the Service is visible to the User only and, to a limited extent, to the healthcare personnel providing the vaccination in each vaccination point, as well as to the professional at the infectious disease unit of the municipality in case the User is infected by the coronavirus.

The Service provider operates as the processor of user data. The municipalities within the region of HUS, as well as other Finnish healthcare units that have deployed the service, operate as the processors of vaccination bookings at vaccination points and as controllers for their citizens/employees.

Third-party services and websites have their own data protection principles regarding personal information. The Service provider is not responsible for the operation of third-party websites or services. Additional infofmation here.

6. Cookies used by the service

This service does not use cookies.

7. Limitations of Liability

HUS aims to keep the information on its website accurate and up to date and to ensure the technical functionality of the website. However, HUS cannot guarantee that information on the website remains accurate, unaltered and up to date in all circumstances. Updates to the layout or content of the website carried out by HUS during, for example, update measures may temporarily affect the availability of the website. HUS may change or update the website’s statements, content or layout without a separate notice or a specific reason. 

HUS may notify about any disruptions in the Service on the front page of the Service or, if necessary, on its web pages at https://www.hus.fi. HUS may make changes to the pages when necessary or restrict access to them for imperative reasons. HUS does not guarantee that the pages can be used without interruption, nor is it responsible for any damage caused by the use of its web pages. 

The HUS online service contains links to web pages maintained by third parties. HUS is not responsible for the content or accessibility of external websites. 

HUS requests that any flaws or shortcomings found on the website are reported through the feedback form.

8. Accessibility

An accessibility assessment regarding the Bookcovidvaccine online service has been carried out. The accessibility statement is available at https://www.koronarokotusaika.fi/en/saavutettavuusseloste/.