Accessibility statement for bookcovidvaccine.fi

Bookcovidvaccine.fi is a joint booking service for COVID-19 vaccination in the municipalities of Uusimaa region. The service is produced by the Hospital District of Helsinki and Uusimaa HUS.

The service consists of three components: Bookcovidvaccine.fi information website, preliminary information and identification application, and Vihta booking service.

This accessibility statement concerns the Bookcovidvaccine.fi website and preliminary information and identification application. You can find Vihta booking service’s accessibility statement on their website.

HUS aims to guarantee the accessibility of the service in accordance with the requirements under the law. The goal in all services is to meet the level AA accessibility criteria under the Web Content Accessibility Guidelines (WCAG 2.1).

This accessibility statement explains how well the bookcovidvaccine.fi complies with the Act on the Provision of Digital Services, what shortcomings there are in the accessibility of the website and how you can give us feedback on accessibility problems.

We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.

How accessible is the website?

This online service largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.

Did you notice any gaps in accessibility?

We are constantly striving to improve the accessibility of the online service. If you notice any accessibility issues on our website, please send your feedback to the administrator of the website first.

If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments within two weeks.

You can give us feedback by emailing koronarokotusaika@hus.fi. ​

Accessibility monitoring

The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response or you have not received one in two weeks, you can send feedback to the Southern Finland Regional State Administrative Agency. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.

Regional State Administrative Agency of Southern Finland
Accessibility supervision unit
www.saavutettavuusvaatimukset.fi
saavutettavuus@avi.fi
Telephone (switchboard): 0295 016 000

More detailed information on technical accessibility

The online service is not yet fully accessible. 

Content or features that are not yet accessible

  • Certain components are not announced correctly via assistive technologies. The semantic structure of the online service is not fully programmatically determinable. (WCAG 1.3.1, 4.1.2)
  • Certain status messages are not announced via assistive technologies. (WCAG 4.1.3)

An effort will be made to correct the shortcomings listed in this statement by the end of 2021.

How have we tested accessibility?

The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements. 

Website was published on 25 January 2021.
This statement was prepared on 5 March 2021.
The statement was last updated on 5 March 2021.

Act on the Provision of Digital Services (306/2019) (In Finnish and Swedish)

Accessibility Requirements website (in Finnish and Swedish)

Feedback and Contact Details

We would be happy to receive suggestions, comments, questions and feedback on this service and its accessibility to our email: koronarokotusaika@hus.fi.